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SMART ROOM – SMART HOTEL – SMART DESTINATION

Global solutions in line with the personality of each Hotel

Virtual Assistant

INTERACTIVE TV SOLUTIONS

Domotics and Immotics Projects

VIRTUAL ASSISTANT

HOTELEQUIA CHATBOT: THE BEST HOST IN YOUR POCKET

The global solution that Hotelequia offers is the most complete experience of Artificial Intelligence (AI), with the latest technologies of data processing and analysis, plus the know-how of professionals in the tourism sector.

A Virtual Assistant is the definitive solution for your Hotel. It communicates with your guests on their smartphones through Facebook Messenger, Telegram and/or Skype chatting, without the need to install an application on their device. Your clients will be able to make reservations, access hotel information, activities, services with third parties and tourist information, among others.

 Demo

TRY OUR CHATBOT AND OFFER THE BEST EXPERIENCE TO YOUR GUESTS

See what your guests will experience by clicking on their favorite messaging platform.

Telegram Telegram
Skype Skype
Messenger Messenger

WHAT CAN OUR VIRTUAL ASSISTANT OFFER YOUR HOTEL?

Hotel guests like personal attention, so why not offer them a service they can access whenever they want through a channel they already know, the chat.

INCREASE NON-COMMISSIONABLE WEB BUSINESS

INCREASE NON-COMMISSIONABLE WEB BUSINESS

The client can directly book a room or any other service by chatting with our virtual assistant.

IMPROVE STAFF PERFORMANCE

IMPROVE STAFF PERFORMANCE

Guests can quickly and easily access all hotel information and services, as well as activities at the chosen tourist destination.

CUSTOMER LOYALTY

CUSTOMER LOYALTY

Improve communication with customers by understanding their needs and concerns, offering a better service.

CONTROL PANEL

CONTROL PANEL

Your staff can manage the reservations, requests and suggestions of your guests from a centralized platform.

THIRD PARTY SERVICES

THIRD PARTY SERVICES

Simplify the process of collaboration with other companies in the sector to offer more services to customers, improving the hotel experience.

BUSINESS INTELLIGENCE

BUSINESS INTELLIGENCE

Understand market behavior and trends, and automate your business accordingly, increasing sales and reducing costs.

CHATBOT

Incorporate it as another communication channel to use with your customers

Reservations: Activities in the hotel, excursions, transfers, tourist information, check-in and check-out... connected with the universe 'Smart Hotel' and 'Smart Destination'.

In Room SVC: Direct communication with staff.

SMART SPEAKERS

24x7 connectivity to the 'Smart Room+Smart Hotel' universe

In Room SVC: Spotify, Wi-Fi, general information.

Domotics: Control of air conditioning, lights, doors, windows and others.

BACK END

You have the control at your fingertips

Dashboard: Control panel for the analysis of collected data.

QnA Management: Knowledge base of questions and answers that becomes more intelligent as it learns from customer behaviour.

INTERACTIVE TV SOLUTIONS

A TV that displays content continously without pauses or cuts and with high quality image and sound, i.e. we choose and decide what we want to see, which makes it an opportunity to participate in the communication process, at the time we want, through the available device and as many times we want.

Compatible with Android and iOS

On-demand television

Comfort

Personalized advertising

Greater diversity in content

Secure authentication of guest devices

OTRUMCAST

A solution that allows guests to stream their favorite content from their smart devices directly to the TVs in the room without having to provide any personal information.

Guests will enjoy having unlimited authenticated devices during their stay and at the end of the purchase all streaming services will be disabled and thedata fom the guest device will be deleted.

OTRUM ENTERPRISE

The OtrumCast service including premium vision with: Internal management, Showcases (unlimited sales opportunities through TV and mobile devices) and Guest Analytics.

Domotics and Building Automation Projects

Through systems that automate any aspect of the hotel providing security, comfort and cost and energy savings.

Security

Savings of more than 40% of energy expenditure

Energy Efficiency

Usage control / revisions

Consumption control

Automate any aspect of the hotel