Hotelequia Smart Agent is a virtual assistant powered by AI to help with booking management, concierge and room services.
This feature allows you to speed-up the check-in/out management, saving the client’s time and avoiding queues at reception.
If the Hotel offers this service, the guest can view the options available and place a service request.
Make loyal customers by connecting them with your hotel staff and simplify all your internal processes through an intelligent virtual assistant.
This is one of the internal channels through which you can detect any incidents before the guest ends his stay, allowing you to change the customer’s opinion and feedback on social media just in time.
Enabling the Hotel to offer services provided by third party businesses.
The solution offered by Hotelequia to the hotel sector is the result of the combination of the best Artificial Intelligence (AI) experts with the latest technology and experienced professionals from the tourist industry.
A virtual assistant is the definitive solution for your Hotel. It communicates with your guests on their Smartphones via Facebook and/or Messenger, chatting, without installing an app on their device. Your clients will be able to make bookings, access hotel information, activities and much more through the apps they use every day.
Try what your guests will experience by clicking on your favourite messaging platform.
Hotel guests like personal attention so why not offer them a service they can access whenever they want through a channel that they are already familiar with, the chat.
Meeting our client’s expectations makes us good professionals. Exceeding them makes us excellent.
Clients can easily access tourist information of their destination.
A virtual assistant integrated with your PMS system to complete online bookings and payments.
It detects purchase interruptions and automatically contacts the client to guide them through the booking process.
It completes client bookings: SPA, hotel activities, excursions, transfers, etc.
Boost your business through Facebook Messenger.
The chatbot or virtual assistant is able to communicate with guests like another member of staff.
Choose the plan that suits your business best.
If you have any questions and would like to contact us, please fill in the form and we will get back to you as soon as possible.
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